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pumpkindream  
#1 Posted : Sunday, August 30, 2020 10:47:26 AM(UTC)
Rank: Newbie

Joined: 6/26/2020(UTC)
Posts: 3
Hi admin,

I want to withdraw my balance, but I have a problem. I forgot my PIN. And I have 9 attempts remaining. When I want to reset my PIN, the page is redirected to reset password, not reset PIN. Can you please help?

Thanks

Convertko  
#2 Posted : Monday, August 31, 2020 6:54:21 PM(UTC)

Rank: Moderator

Joined: 6/20/2020(UTC)
Posts: 35
Hello,

please contact support about this issue.

Best regards,
Convertko Support
pumpkindream  
#3 Posted : Wednesday, September 2, 2020 1:48:23 AM(UTC)
Rank: Newbie

Joined: 6/26/2020(UTC)
Posts: 3
Problem solved. thanks :D
Convertko  
#4 Posted : Wednesday, September 2, 2020 11:09:05 AM(UTC)

Rank: Moderator

Joined: 6/20/2020(UTC)
Posts: 35
Hello,

we are glad that we could help you. You are welcome.

Best regards,
Convertko Support
Alex00  
#5 Posted : Thursday, October 8, 2020 4:44:48 PM(UTC)
Rank: Newbie

Joined: 9/11/2020(UTC)
Posts: 2
Hi,forgot my pin.
Alex00  
#6 Posted : Sunday, October 11, 2020 9:54:34 AM(UTC)
Rank: Newbie

Joined: 9/11/2020(UTC)
Posts: 2
Hi my pin is of 5 Numbers not correct.
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