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#1 Posted : Sunday, September 20, 2020 10:44:09 PM(UTC)
Rank: Newbie

Joined: 8/24/2020(UTC)
Posts: 4
Hello Convertko staff 10 of my Direct referrals dissapeared?
The referrals that was clicking every day dissapeared from my account and only the referrals that haven't clicked in the past 10 days remained !?

#2 Posted : Tuesday, September 22, 2020 7:42:54 AM(UTC)

Rank: Moderator

Joined: 6/20/2020(UTC)
Posts: 45

like we replied you on your support ticket.

Your direct referrals DID NOT dissappear. We had a problem with the direct referrals page, which was also showing your rented referrals, which in your case, you had 8.

Now, we have fixed the problem, and the rented referrals are no longer counted as direct referrals there. There is no problem with your direct referrals, it was just a "viewing" bug we had.

We apologize for the inconvenience.

Best regards,
Convertko Support
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